Vol. 15 Núm. 1 (2016): Revista UIS Ingenierías
Artículos

Las tecnologías de información y comunicación como prácticas de referencia en la gestión de conocimiento: una revisión sistemática de la literatura

L. Lache
Universidad Industrial de Santander
Biografía
A.P. León
Universidad Industrial de Santander
Biografía
E. Bravo
Universidad Industrial de Santander
Biografía
L.E. Becerra
Universidad Industrial de Santander
Biografía
D. FORERO
Universidad Industrial de Santander

Publicado 2016-04-25

Palabras clave

  • Gestión de conocimiento (GC),
  • prácticas de referencia,
  • revisión sistemática,
  • tecnologías de información y comunicación (TIC)

Cómo citar

Lache, L., León, A., Bravo, E., Becerra, L., & FORERO, D. (2016). Las tecnologías de información y comunicación como prácticas de referencia en la gestión de conocimiento: una revisión sistemática de la literatura. Revista UIS Ingenierías, 15(1), 27–40. https://doi.org/10.18273/revuin.v15n1-2016003

Resumen

El objetivo de este estudio es identificar las prácticas de referencia apoyadas en Tecnologías de Información y Comunicación, que favorecen la implementación de la gestión de conocimiento en las organizaciones. Basada en la metodología de revisión sistemática, esta investigación se desarrolló en tres fases: el desarrollo del protocolo de investigación; la recolección y análisis de información de la base de datos Social Sciences Citation Index (SSCI) del Institute for Scientific Information (ISI); y finalmente, la generación de resultados. El estudio realizado revela que las prácticas de gestión relacionadas con aplicaciones y herramientas, bases de datos, comunidades de práctica, frameworks y networks, aplicadas en contextos empresariales reales, promueven la obtención de buenos resultados en los procesos asociados a la gestión de conocimiento.

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