Revista GTI

Vol. 15 No. 43 (2016): Revista GTI
Articles

Business process model complexity. A proposal of quality metrics of conceptual business process model

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  • Ricardo Méndez-L,
  • Angélica Urrutia
Ricardo Méndez-L
Universidad Católica del Maule
Bio
Angélica Urrutia
Universidad Católica del Maule
Bio

Published 2017-10-11

Keywords

  • BPMN,
  • business process modeling,
  • complexity,
  • metric,
  • business process

How to Cite

Méndez-L, R., & Urrutia, A. (2017). Business process model complexity. A proposal of quality metrics of conceptual business process model. Revista GTI, 15(43), 47–62. Retrieved from https://revistas.uis.edu.co/index.php/revistagti/article/view/6820

Abstract

Processes are a key factor for the success of the organizations, currently the interest in the business processes by organizations has grown out of the hand of the emergence of several tools for modeling. Analysts, process engineers and software consider the conceptual model of processes such as an input that helps the visibility, understanding of the business and technological implementation, however, there is no consensus that constitutes a model of quality processes. In this Paper, has as purpose to contribute in the study of quality of the conceptual models of processes from the perspective of the complexity, we intend to establish that the complexity of the models affects the understanding of processes, hinders their adaptation and subsequent implementation. There are currently work related to the study of the complexity of the process models, this paper aims to contribute in the development of this dimension of the quality of the models processes, focused on the study of actual cases of process models in BPMN notation. It is proposed some metrics to measure the complexity of the models processes, and as these new measurements affect the understanding of the same.

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