Articles
Published 2006-05-23
Keywords
- decision making,
- stage of reasoning,
- stage of models,
- stage of preferences,
- stage of execution
- taker o decision,
- data,
- models,
- knowledge,
- communication,
- user ...More
How to Cite
Lucena Lizarazo, C. J., & Porras Díaz, H. (2006). Decision-making systems: genesis and evolution. Revista UIS Ingenierías, 5(1), 11–24. Retrieved from https://revistas.uis.edu.co/index.php/revistauisingenierias/article/view/1763
Abstract
The present article is the result of an investigation which analyzed, synthesized and integrated subjects related to decision making and the support systems of the process. The first part of the article describes the stages of the process of decision making wich involved actors and the possible problems that can be presented/displayed and associated with this process. The second part contains the different definitions of the decision support systems a summary on the origin and evolution of these systems throughout more than four decades of existence; the form in which they have been organized; its important characteristics and finally its advantages and disadvantages.
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References
ALTER, S. L. "A Taxonomy of Decision Support Systems", Sloan Management Review, Vol. 19, No. 1, Fall 1977, pp. 39-56.
ALTER, S. L. Decision Support Systems: Current Practice and Continuing Challenge. Reading, MA: Addison-Wesley, 1980, chapter 2, pp. 21- 37.
ANTHONY, R. N. Planning and Control Systems: A Frarne work for Analysis (studies in management control). Graduate School of Business Administration, Harvard University. Cambridge, MA, 1965, pp. 1-80.
BAZERMAN M. .Jndgmentin Managerial Decision Making, 6fuOO., Jobn Wiley & Sons, New York, 2005, chapter l, pp. I-12.
B HARGAVA, H. and POWER, D. J. "Decision Support Systems and Web Technologies: A Status Report". Proceedings of the 2001 Americas Conference on Information Systems, Boston, MA, August 3- 5, URL bttp://dssresources.comlpapers/dsstrackoverview.pdf15106/2005.
BONCZEK, R. H., HOLSAPPLE, C. W. and WHINSTDN, A. B. "The Evolving Roles of Models in Decision Support Systems. "Decision Science, Vol. ll, No. 2, 1980, pp. 339-356.
COUGAR J. D. Creative Problem Solving and Opportunity Finding. Body & fraser, Danvers, MA, 1995, chapters 6 -10, pp. 177- 303.
COUGAR J. D. Creativity & Innovation in Information Systems Organizations. Body & fraser, Danvers, MA, 1996, chapter 6, pp. 83-103.
DAVIS, G. Management Information Systems: Conceptual Foundations, Structure and Development. Mc Graw-Hill, New York, 1974, chapter 2, 447-450.
DEARDEN, 1. "SMR Forum: W¡JJ the Computer Change the Job of Top Management? "Sloan Management Review, Vol. 25, No. I, Fall 1983, pp. 57-60.
DELBECQ, A. L. "The Management of Decision- Making with in the Firm: Three Strategies for Three Types Decision- Making". The Academy of Management Jouma!, Vol. IO, No. 4, 1967, pp. 329-339.
DONOVAN J. J. and MADNICK, S. E. "Institutional and AdHoc Decision SUPPO lt Systems and Their Effective Use". Data Base, Vol. 8, No. 3. Winter 1977, pp. 79- 88.
GORRY, G. A. and SCOTT MORTON, M. S. "A Frame work for Management Infonnation Systems. "Sloan Management Review, Vol. l3, No. l, 1977, pp. 55-70. (Reprinted in Sloan Management Review, 1989).
GRACE, B. F. "Training Users of a protype DSS" Data Base, Vol. 8, No. 3, Winter 1977, pp. 30-39.
JHAMMOND, J. S., KENNEY, R. L. and RAIFFA, H. Smar! Choice: A Practica! Gnide to Making Better Decisions. Harvard Business School Press, Boston, 1999, chapters l-4, pp. l-62.
HOLSAPPLE, C. W. and WHINSTON, A. B. Decision Support Systems. Aknowledge-Based Approach. Minneapolis, MN.: West Publishing, Inc., 1996, chapters I-ll, pp. 4 -426.
INMON, w. H. Using Oraele to Build Decision Support Systems. Jobn Wiley &Sons, New York, 1993, 364 p.
INMON, W. H. "BIS and the Data Warehouse". Data Base Programming I Design, November, 1992, pp. I -5.
KEEN, P. G. W. "Adaptive Design for Deeision SUPPO It Systems. "ACMSIGO A News 1etter, Vol. 1, No. 4 -5, September/November 1980, pp. 15- 25.
KEEN, P. G. w., and SCOOTMORTON, M. S. Decision Support Systems: An Organizational Perspective, Addison-Wesley, Inc, Reading, MA, 1978, chapters 1, 4, pp. 1-15, 79-98.
KEPNER, C. H. and TREGOER B. The Rational Manager. McGraw-Hill, New York, 1965, 275 p.
KIMBALL, R. W. and ROSS, M. The Data Warehouse Lifeeycle Toolkit, John Wiley and Sons, New York, NY, 2002, ehapter 1; 16, pp. 1 -28; 331-370.
LEAVIT, H. J. and WHISLER, T. L.. "Management in the 1980's". Harvard Business Review Article. November 1", 1958, 8 p.
LITTLE, J. D. C. "Models and Managers: The concep to fa Decision Calculus. "Management Science, Vol. 16, No. 8, Apri1 1970, pp. B466-B485.
MARAKAS, G. M. Deeision Support Systems: In the 21"Century. 2'"ed., Prentiee Hall, Upper Saddle River, New Jersey, 2003, chapters 1-3, pp. 1-84.
MINTZBERG, H. The Nature of Managerial Work. Prentice Hall, Upper Saddle River, NJ, 1973, 298 p.
MOORE, l H., YCHANG, M. G. "Design of Decision Support Systems. "Data Base, Vol. 12, No. 1-2, Fall, 1980, pp. 8-14.
POKRAS, S. Systematie Problem Solvinga 11d Decision-Maki11g: Rationa1 Methods for Problem-S01ving and Decisio11- Making. Crisp Publieatio11s, Los Altos, CA, 1989, pp. 1-103.
POWER, D. J. "Whatis DSST' DSstmt, The On-Li11e Executive JOUl1131 for Data-lntensive Decision Support, October 21, Vol. 1, No. 3, 1997, URL http://dssresorees.com/papers/whatisdss/index.htm18/061 2005.
POWER, D. J. "A Brief HistOIY of Spread sheets", URL http://dssresources.comlhistory/sshistory.htm1,8/061 2005.
POWER, D. l "Web- Based and Mode1-Driven Decision Support Systems: Coneepts and Issues". Prepared for ACMIS2000, Amerieas Conference on 1nformation Systems, Long Beaeh, CalifOlma, August 10"- 13ID, 2000, "Model- Driven and Web-Based Decision Support Systems "Mini Traek, URL http://dssresources.com/papers/ameisITT08overview.pdf15/06/2005.
POWER, D. J. "Supporting Decision-Makers: An Expanded Framework". Infonning Seienee, June 2001, pp. 431-436.
POWER, D. J. "Wbatm'ee haracteristies of a Decision Support Systems T'DSS News, Vol. 4, No. 7, March 30, 2003, URLhttp://dssresources.com9/06/2005.
POWER, D. J. "Wbatis DSST' DSS News, Vol. 5, No. 1, September 12, 2004, URL http://dssresources.comlO/06/2005.
POWER, D. J. Wbatis the expanded DSS framework?DSS News, Vol. 5, No. 1, January 4, 2004. URLhttp://dssresoruces.com10/06/2005.
POWER, D. J. Decision Support Systems. Coneepts and resources for managers. QUOlum books, Westport, Connectieut, London, 2002, chapters 1,3,6,7,8910,11,pp. 1-19,37-52,87-94,103-110,123-124,141-144,157-168,179-183.
POWER, D. l Decision SUPPO It Systems: Frequent1y Asked Questions. University of Northernlowa and DSS Resources.COM. iUniverse, lnc. New York Lincoln Shanghai, 2005, chapters 1;2;3; 7;8, pp. 6 -10,22-23,26-30;37-39,49;71-73;199-202;213-215,218-226.
SAWYER, D. C. Getting It Right: Avoiding the High Cost of Wrong Decisions. S1. Lucie Press, Boca Raton, FL, 1998, 240 p.
SILVER, M. S. "Decisional Guidance for Computer-Based Decision Support". MIS Quarter1 y, Vol. 15, No .1,1991, pp. 105-122.
SIMON, H. A. The New Scienee of Management Decision. Hmper&Row, New York, 1960, pp.1-50.
SPRAGUE, R. H. Jr. And WATSON, H. J. Deeision Support Systems: Putting Theory into Practice,2'"ed. Prentice-Hall, Eng1ewood C1iffs, NJ, 1989, chapters 1; 2;7,pp.9-35;36-46;107-117.
SWASON, E. B., YCULNAN, M. J. "Document-Based Systems for Management P1anning and Control: A Classification, Survey, mld Assessment", MIS Quarter1y, Vol. 2, No. 4, December 1978, pp. 31-46
THOMPSON, lD. Organizations in Action. Me Graw-Hill, New York,1967, ehapters 4-6, pp. 39-82.
TURBAN, E. YARONSON, J. E. Decision Support Systems and 1ntelligent Systems. 5I Dedition, Prentice-Hal1, Ine., Upper Saddle River, NJ, 1995, chapters 1-4, pp. 1-106.
TURBAN, E. Y J. E. ARONSON. Decision Support Systems and Intelligent Systems. 6'"edition. Preutice Hall, Inc., Upper Saddle River, New Jersey, 2001, chapters I-6, pp. 1-258.
VANDEHOVEN, J. "Executive Support System & Decision Making". lournal of Systems Management, March/ApriI 1996, pp. 48-55.
ALTER, S. L. Decision Support Systems: Current Practice and Continuing Challenge. Reading, MA: Addison-Wesley, 1980, chapter 2, pp. 21- 37.
ANTHONY, R. N. Planning and Control Systems: A Frarne work for Analysis (studies in management control). Graduate School of Business Administration, Harvard University. Cambridge, MA, 1965, pp. 1-80.
BAZERMAN M. .Jndgmentin Managerial Decision Making, 6fuOO., Jobn Wiley & Sons, New York, 2005, chapter l, pp. I-12.
B HARGAVA, H. and POWER, D. J. "Decision Support Systems and Web Technologies: A Status Report". Proceedings of the 2001 Americas Conference on Information Systems, Boston, MA, August 3- 5, URL bttp://dssresources.comlpapers/dsstrackoverview.pdf15106/2005.
BONCZEK, R. H., HOLSAPPLE, C. W. and WHINSTDN, A. B. "The Evolving Roles of Models in Decision Support Systems. "Decision Science, Vol. ll, No. 2, 1980, pp. 339-356.
COUGAR J. D. Creative Problem Solving and Opportunity Finding. Body & fraser, Danvers, MA, 1995, chapters 6 -10, pp. 177- 303.
COUGAR J. D. Creativity & Innovation in Information Systems Organizations. Body & fraser, Danvers, MA, 1996, chapter 6, pp. 83-103.
DAVIS, G. Management Information Systems: Conceptual Foundations, Structure and Development. Mc Graw-Hill, New York, 1974, chapter 2, 447-450.
DEARDEN, 1. "SMR Forum: W¡JJ the Computer Change the Job of Top Management? "Sloan Management Review, Vol. 25, No. I, Fall 1983, pp. 57-60.
DELBECQ, A. L. "The Management of Decision- Making with in the Firm: Three Strategies for Three Types Decision- Making". The Academy of Management Jouma!, Vol. IO, No. 4, 1967, pp. 329-339.
DONOVAN J. J. and MADNICK, S. E. "Institutional and AdHoc Decision SUPPO lt Systems and Their Effective Use". Data Base, Vol. 8, No. 3. Winter 1977, pp. 79- 88.
GORRY, G. A. and SCOTT MORTON, M. S. "A Frame work for Management Infonnation Systems. "Sloan Management Review, Vol. l3, No. l, 1977, pp. 55-70. (Reprinted in Sloan Management Review, 1989).
GRACE, B. F. "Training Users of a protype DSS" Data Base, Vol. 8, No. 3, Winter 1977, pp. 30-39.
JHAMMOND, J. S., KENNEY, R. L. and RAIFFA, H. Smar! Choice: A Practica! Gnide to Making Better Decisions. Harvard Business School Press, Boston, 1999, chapters l-4, pp. l-62.
HOLSAPPLE, C. W. and WHINSTON, A. B. Decision Support Systems. Aknowledge-Based Approach. Minneapolis, MN.: West Publishing, Inc., 1996, chapters I-ll, pp. 4 -426.
INMON, w. H. Using Oraele to Build Decision Support Systems. Jobn Wiley &Sons, New York, 1993, 364 p.
INMON, W. H. "BIS and the Data Warehouse". Data Base Programming I Design, November, 1992, pp. I -5.
KEEN, P. G. W. "Adaptive Design for Deeision SUPPO It Systems. "ACMSIGO A News 1etter, Vol. 1, No. 4 -5, September/November 1980, pp. 15- 25.
KEEN, P. G. w., and SCOOTMORTON, M. S. Decision Support Systems: An Organizational Perspective, Addison-Wesley, Inc, Reading, MA, 1978, chapters 1, 4, pp. 1-15, 79-98.
KEPNER, C. H. and TREGOER B. The Rational Manager. McGraw-Hill, New York, 1965, 275 p.
KIMBALL, R. W. and ROSS, M. The Data Warehouse Lifeeycle Toolkit, John Wiley and Sons, New York, NY, 2002, ehapter 1; 16, pp. 1 -28; 331-370.
LEAVIT, H. J. and WHISLER, T. L.. "Management in the 1980's". Harvard Business Review Article. November 1", 1958, 8 p.
LITTLE, J. D. C. "Models and Managers: The concep to fa Decision Calculus. "Management Science, Vol. 16, No. 8, Apri1 1970, pp. B466-B485.
MARAKAS, G. M. Deeision Support Systems: In the 21"Century. 2'"ed., Prentiee Hall, Upper Saddle River, New Jersey, 2003, chapters 1-3, pp. 1-84.
MINTZBERG, H. The Nature of Managerial Work. Prentice Hall, Upper Saddle River, NJ, 1973, 298 p.
MOORE, l H., YCHANG, M. G. "Design of Decision Support Systems. "Data Base, Vol. 12, No. 1-2, Fall, 1980, pp. 8-14.
POKRAS, S. Systematie Problem Solvinga 11d Decision-Maki11g: Rationa1 Methods for Problem-S01ving and Decisio11- Making. Crisp Publieatio11s, Los Altos, CA, 1989, pp. 1-103.
POWER, D. J. "Whatis DSST' DSstmt, The On-Li11e Executive JOUl1131 for Data-lntensive Decision Support, October 21, Vol. 1, No. 3, 1997, URL http://dssresorees.com/papers/whatisdss/index.htm18/061 2005.
POWER, D. J. "A Brief HistOIY of Spread sheets", URL http://dssresources.comlhistory/sshistory.htm1,8/061 2005.
POWER, D. l "Web- Based and Mode1-Driven Decision Support Systems: Coneepts and Issues". Prepared for ACMIS2000, Amerieas Conference on 1nformation Systems, Long Beaeh, CalifOlma, August 10"- 13ID, 2000, "Model- Driven and Web-Based Decision Support Systems "Mini Traek, URL http://dssresources.com/papers/ameisITT08overview.pdf15/06/2005.
POWER, D. J. "Supporting Decision-Makers: An Expanded Framework". Infonning Seienee, June 2001, pp. 431-436.
POWER, D. J. "Wbatm'ee haracteristies of a Decision Support Systems T'DSS News, Vol. 4, No. 7, March 30, 2003, URLhttp://dssresources.com9/06/2005.
POWER, D. J. "Wbatis DSST' DSS News, Vol. 5, No. 1, September 12, 2004, URL http://dssresources.comlO/06/2005.
POWER, D. J. Wbatis the expanded DSS framework?DSS News, Vol. 5, No. 1, January 4, 2004. URLhttp://dssresoruces.com10/06/2005.
POWER, D. J. Decision Support Systems. Coneepts and resources for managers. QUOlum books, Westport, Connectieut, London, 2002, chapters 1,3,6,7,8910,11,pp. 1-19,37-52,87-94,103-110,123-124,141-144,157-168,179-183.
POWER, D. l Decision SUPPO It Systems: Frequent1y Asked Questions. University of Northernlowa and DSS Resources.COM. iUniverse, lnc. New York Lincoln Shanghai, 2005, chapters 1;2;3; 7;8, pp. 6 -10,22-23,26-30;37-39,49;71-73;199-202;213-215,218-226.
SAWYER, D. C. Getting It Right: Avoiding the High Cost of Wrong Decisions. S1. Lucie Press, Boca Raton, FL, 1998, 240 p.
SILVER, M. S. "Decisional Guidance for Computer-Based Decision Support". MIS Quarter1 y, Vol. 15, No .1,1991, pp. 105-122.
SIMON, H. A. The New Scienee of Management Decision. Hmper&Row, New York, 1960, pp.1-50.
SPRAGUE, R. H. Jr. And WATSON, H. J. Deeision Support Systems: Putting Theory into Practice,2'"ed. Prentice-Hall, Eng1ewood C1iffs, NJ, 1989, chapters 1; 2;7,pp.9-35;36-46;107-117.
SWASON, E. B., YCULNAN, M. J. "Document-Based Systems for Management P1anning and Control: A Classification, Survey, mld Assessment", MIS Quarter1y, Vol. 2, No. 4, December 1978, pp. 31-46
THOMPSON, lD. Organizations in Action. Me Graw-Hill, New York,1967, ehapters 4-6, pp. 39-82.
TURBAN, E. YARONSON, J. E. Decision Support Systems and 1ntelligent Systems. 5I Dedition, Prentice-Hal1, Ine., Upper Saddle River, NJ, 1995, chapters 1-4, pp. 1-106.
TURBAN, E. Y J. E. ARONSON. Decision Support Systems and Intelligent Systems. 6'"edition. Preutice Hall, Inc., Upper Saddle River, New Jersey, 2001, chapters I-6, pp. 1-258.
VANDEHOVEN, J. "Executive Support System & Decision Making". lournal of Systems Management, March/ApriI 1996, pp. 48-55.