Publicado 2016-04-25
Palabras clave
- Gestión de conocimiento (GC),
- prácticas de referencia,
- revisión sistemática,
- tecnologías de información y comunicación (TIC)
Cómo citar
Derechos de autor 2016 Revista UIS Ingenierías
Esta obra está bajo una licencia internacional Creative Commons Atribución-SinDerivadas 4.0.
Resumen
El objetivo de este estudio es identificar las prácticas de referencia apoyadas en Tecnologías de Información y Comunicación, que favorecen la implementación de la gestión de conocimiento en las organizaciones. Basada en la metodología de revisión sistemática, esta investigación se desarrolló en tres fases: el desarrollo del protocolo de investigación; la recolección y análisis de información de la base de datos Social Sciences Citation Index (SSCI) del Institute for Scientific Information (ISI); y finalmente, la generación de resultados. El estudio realizado revela que las prácticas de gestión relacionadas con aplicaciones y herramientas, bases de datos, comunidades de práctica, frameworks y networks, aplicadas en contextos empresariales reales, promueven la obtención de buenos resultados en los procesos asociados a la gestión de conocimiento.
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