Abstract
Introduction: According to the World Health Organization (WHO), oral diseases constitute a major burden on the
health sector in many countries, affecting people throughout their entire lives, causing pain, discomfort, disfigurement and even death. Fifty percent of patients with chronic oral diseases are adherent to health interventions. Objective: To analyze the factors that influence compliance and adherence to dental treatment of users. Methodology: A sixstage scoping review was carried out. The electronic databases PubMed, Web of Science (WOS), Cumulative Index to Nursing and Allied Health Literature (CINAHL) and Google Scholar were used. The question was elaborated
using the acronym PCC (Population, Concept and Context). Empirical studies and grey literature, published between
the years 2015 to 2020, were included. All citations were imported through the EndNote reference manager. The
Mixed Methods Appraisal Tool (MMAT) and Authority, Accuracy, Coverage, Objectivity, Date, Significance (AACODS) checklist for gray literature were used to assess the methodological quality of primary studies. Thematic analysis was performed according to six stages and based on the process model of Self-Determination Theory (SDT). PRISMA-ScR was used for the scoping review report. Results: From a total of 282 studies retrieved, nine articles were included, being one qualitative study, six quantitative, one critical analysis and one thesis. The factors that influence compliance and adherence to dental treatment were categorized according to oral health-related quality of life and self-assessed oral health. Conclusion: The present review analyzed the factors that influence compliance and adherence to dental treatment among users. Oral health-related quality of life was characterized by low socioeconomic status and low oral health literacy, and self-rated oral health was characterized by dental fear or anxiety and individual patient personality profiles.
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