Keywords
Pharmacists
Pharmacies
Continuing Education
Continuing Professional Development.
How to Cite
Abstract
Objective: To describe the educational programs and interventions offered to pharmaceutical personnel to improve the delivery of pharmaceutical healthcare services, and the methods used to evaluate the effectiveness of the programs
Methods: A structured review was performed using the PubMed / Medline database from 2007 to 2019.
Results: In total, 1070 bibliographic references were identified; besides, 26 references identified by other sources were included, and 90 articles were selected for review and analysis. It was found that 70% (63) of the studies were developed in developed countries, mainly in the United States, Australia, Canada, and England. 67% (60) of the studies were carried out at the outpatient level, 10% (9) at the hospital level, and 23% (21) in both contexts. The interventions were found to be classified into three categories: specific settings (41%), Continuing Education (43%), and Continuing Professional Development (16%) programs. The most common methodology or delivery methods for the intervention were face-to-face in 72% (65) of the studies, followed by methodologies supported by virtual tools in 28% (25) and 11% (10) of the studies combined face-to-face and virtual methods. The duration of the educational interventions ranged from less than 1 hour to 120 hours.
Conclusion: The educational programs and interventions offered to the pharmaceutical personnel are described mainly to improve their labor competencies and the provision of pharmaceutical healthcare services, in addition to the methods used to evaluate the effectiveness of the educational intervention.
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