Users´ satisfaction with prenatal care in Monteria
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Keywords

Patient satisfaction
prenatal care
pregnant women
health education
quality of health care
prenatal education
maternal-child health services
health care surveys
cross-sectional studies

How to Cite

Mayorga-Mogollón, L. E., Sejín-Vásquez, C. E., Pérez-Gómez, M., & Guzmán-Martínez, J. (2019). Users´ satisfaction with prenatal care in Monteria. Salud UIS, 51(3), 220–227. https://doi.org/10.18273/revsal.v51n3-2019005

Abstract

Introduction: In the care health processes that require follow-up, such as prenatal care, users satisfaction can
contribute to its outcome. The perceived quality, estimated through users satisfaction, approximates the measurement
of prenatal care quality. Objective: To establish the level of satisfaction among pregnant women with prenatal care in a health institution in Montería (Colombia). Methods: using the Epidat 3.1 program. Averages, medians and proportions were estimated according to the quantitative or qualitative variables. The statistical association was explored using the Student´s t test for the continuous variables and the x2 test for the categorical variables, and OR was estimated (95%CI) assuming as a case the satisfaction with the prenatal control. Results: Of the 178 women interviewed, 96% reported feeling satisfied with antenatal consultation. They received information on: Human Immunodeficiency Virus test 83.7%, laboratory tests 85.4%, obstetric danger signs 93.8%, maternal nutrition 86.5%, breastfeeding 76.4%, family planning 64%, newborn care 71.9%. The average of age (22.7 versus 25.1 years) and gestational age (11.1 versus 14.9 weeks) are lower in
women satisfied with antenatal consultation (p<0.001). Other variables associated with satisfaction in antenatal
care: complete medication delivery (OR 8.6 95%CI 1.6-46.2), timely laboratory results (OR 6 95%CI 1.2-28.9), and
information provided on obstetric danger signs (OR 20.3 95%CI 3.7-112) and maternal nutrition (OR 5.3 95%CI
1.16-25.16). Conclusion: In addition to the influence of demographic and obstetric variables and attributes of
quality care health, it is important to note how information and health education are also associated with women´s
satisfaction with antenatal care.

https://doi.org/10.18273/revsal.v51n3-2019005
pdf (Español (España))

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